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Privacy Policy

Our Commitment to Your Privacy

At Footwyse Clinic & Orthotic Centre, we are committed to protecting your personal information and maintaining the highest standards of integrity in all our interactions. This Privacy Policy explains how we collect, use, and safeguard your personal data. We regularly review and update this policy to align with evolving technologies, best practices, and your privacy expectations.

What Information Do We Collect?

We may collect personal information that you voluntarily provide to us when you:

  • Schedule an appointment online or over the phone 

  • Contact us via email or our contact form

  • Subscribe to our newsletter

This information may include:

  • Name

  • Address

  • Phone number

  • Email address

  • Medical history or foot health information (if applicable)

  • And other personally identifiable details (if applicable)

How Do We Use Your Information?
Your information may be used for various purposes including:

  • To provide and manage our foot care services
  • To communicate with you regarding appointments and services
  • Communicate with you if you have opted to receive updates or newsletters
  • To improve our website and services
  • To comply with legal obligations
  • Respond more effectively to your inquiries or support needs
  • We do not share your personal information with third parties for marketing purposes.

How Do We Protect Information?

At Footwyse Clinic, we are committed to maintaining the highest standards of privacy and data protection in accordance with Ontario and Canadian regulations. We implement a variety of security measures to safeguard your personal health information. All data is stored on secure servers and accessible only by authorized personnel. Sensitive information transmitted through our systems is protected by Secure Socket Layer (SSL) technology and encrypted for secure storage.

Your information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We ensure that all personal health information is handled with the utmost care to prevent unauthorized use, disclosure, loss, theft, or compromise. Any unauthorized access or misuse of this information is strictly prohibited and considered illegal.

Questions or Feedback?

We welcome any questions, concerns, or suggestions you may have regarding our Privacy Policy. Feel free to contact us at any time by calling our clinic or by emailing us. We value your trust and are here to help.